The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database

Weird error.. everything was working fine a few weeks back and now we’re stuck with this weird error from the reports server on the CRM Dynamics Windows 2008 Server.


Reboot did not work.. lol

Go to Reporting Services Configuration Manager -> Encryption Keys -> Delete

And… it works fine again! : )

Gulshan Yashveer Beejan

Gulshan holds a BSc(Hons) Computer Science with Distributed systems from the City University of London. He is currently working at DSOGroup(Mauritius) as a Linux Administrator on SaaS Solutions. More about Gulshan

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